Travel Industry, Chatbots, and Artificial Intelligence

AI has proven in many cases to be a handy part of people’s lives. Doing jobs for millions at the press of a button and at the sound of a voice. Anything is possible, and more things are being made conceivable as this technology continues to advance and develop. As with any technology that becomes mainstream and companies looking to progress with the times, they too have implemented AI somehow into their business.
Whether it’s using smart speakers and home devices to organize a project or organizing a business trip, it’s no doubt so many have found this technology useful.
In addition to business, now AI is reaching into the travel industry with the use of “Chatbots”. Chatbots, an AI platform that uses instant messaging in application interface mimics human conversation. Their purpose in travel is to help provide information for a person’s travel arrangements with laid out details.

So how exactly does it work and what are the details?

Chatbots are nothing new to the public but are relatively new to the travel industry. On apps and games on cell phones or video game AI, generated text using chatbots has been used for entertainment and business alike. Using this in travel has already made an extreme change so far. So many are already aware of how difficult it might be to plan and coordinate a trip somewhere, especially including more than one person. There are some complications that come about at any stage of the trip. With a chatbot, or “Travelbot” so they call it, businesses plan to have services available around the clock seeing as everyone’s always moving.
Those that come and go from foreign countries face a language barrier, unfortunately. As with most chatbots already out, it’s highly convenient that they support various languages to make for an easier experience.
Unlike a real-time, real-world person, communicating with millions of travelers could be near impossible to keep up with. Not to mention the connection range and hired staff needed for different languages. A chatbot would respond quickly and efficiently with accurate details and helpful information.
It’s been a constant need for developers and engineers to find ways to improve modern day AI. The most important feature to them is an AI’s ability to learn for itself. This type of AI ability creates a type of storage of memory most AI doesn’t usually come with. Chatbot AI has a “type 1” AI, meaning there are nearly billions of responses and comments programmed into the system for the AI respond with when a traveler uses it. This is most commonly found in chatbots used in entertainment. With chatbots that can retain memory, this helps to remember people’s past experiences and preferences to assist others in their own involvements.

What are companies using these chatbots for now?

Many companies are already using chatbots in their own way to fit their preferences and way business is already performed. Facebook messenger has become majorly used in the traveling industry as a foundation for chatbots. Companies that offer a variety of services when traveling manage to reserve new features in Facebook messenger with chatbots by offering the best hotel options.
Compared to others, some companies use Facebook messenger’s features to allow people various options and selections when traveling. These choices can allow travelers to view their boarding pass and flight status, receive a booking confirmation, and check-in notifications, all accessible through Facebook messenger.
The biggest concern in the travel industry has mainly been the customer service. There’s too much that goes into managing and planning a trip, that help and professionalism make for an easier process.

How Does Open Booking Make Travel Easier?

Open booking is one of the best new ideas in corporate travel because it helps people make the reservations that will make the most sense for them based on things they have done in the past. Someone who is trying to make the best reservations will find everything that matches their travels from the past. It is much easier to get the bookings done this way, and it helps to show someone what they did in the past if they do not remember.

The people who have no idea what they did in the past will be able to make changes to their bookings from a long list that is brought together from every company online. They will match what they have done in the past, and they will keep costs consistent.

Where Does the Travel Information Come From?

The travel information that is found comes from every website that offers travel services, and these companies are very helpful because they offer a service that will save the user money. It is so much easier to book in a system like this, and everyone who uses a system like this will feel much better knowing that they invested in it.

The business knows that they will save money, and they can pick out all the travel on their own if they want to. It all depends on what they want to do, and they can keep their employees to the places and sites that they think are the best. This is serious because it helps them save money, and it prevents the company from spending money on things that will be hard for them to justify.

How Do the Bookings Go Through?

This open system will send all the information to the business after the booking are made, and one person for the business can do it all on their own if they want to. That makes it much easier for these people to handle, and it shows them all the information for each booking. This one person can make the reservations, and they will find out how they can save money by making new reservation every time they need to.
They will have a system that can send out all the alerts to the people who need them, and they will find out how easy it is to get the reservations done. They also need to make sure that they have used a system that will connect with their business.

There are many people who are going to need to have this done for them, and the business can keep everything internal as they work. That one person does all the work – there is no reason for them to worry about getting lost in a sea of things that make it hard for them to keep up.
The business is paying for a lot of travel that will take their people around the world, and the only way to make this work is to be sure that every person they work with has been given the reservations that help them get where they need to go with open booking.

By igu on February 25, 2018 | Travelling

How Does Travel Chatbot Technology Help with Travel?

Chatbot technology is very helpful because it gives people a new resource that will help them have a better travel experience. These people often have no problem on their trip, and they will use the chatbot like Ana or Julie to find the best way to travel and even use a system which is accordance with their company’s travel policy.
These chatbots are often also able to give other useful advices, like a good concert nearby or find a rental car. The technology can be pretty benign, but it can also be used to make the trip easier when something is not right.
There are many people who have to turn to their plans when their flight gets cancelled or they cannot get a rental. These people have a hard time because they are not able to make changes on the fly, but they can work with the chatbot to send them where they need to go.

Travel Chatbots Are Very Functional

A travel chatbot can be used to do a lot of things that many people have to do while on the move. They can ask the chatbot to tell them what they can do to get a new flight, or they can get the chatbot to call the right airline to reschedule a flight.
Every step that someone takes to get their travel going the right way will be made much easier when they are using the chatbots to make choices. This means that all the people who are using the technology will be able to talk to it, and they will get answers or results while they are doing other things.

The chatbot is a handsfree device that can be used at any time just with a spoken command. Many people have to do this because they are running across an airport or trying to catch a taxi. They have to use something that will make it easier to multitask, and they will see that it works really well because they are talking to it and doing other things. They also do not have to wait for the next free line, because everyone gets help immediately.

Travel Chatbots Have All The Answers

There are a lot of people who actually forget that they can get chatbots to do simple things for them, and they forget about asking for simple items like the time or the weather. They can get a lot of information from the chatbot, and this will maybe help to take the next step in their journey without problems.

The chatbot is a lot more functional than trying to ask for directions or just guessing. It can get the answers in a hurry, and it can make phone calls. It can find a website that will be used for the phone calls or reservations, and it will find the service that provides what the traveler needs. It is all about doing these things as fast as possible, and these things happen so much more quickly because they are simply down to the few words that are spoken to the chatbot.

You might find yourself using regular chatbots, but it is smarter to use travel chatbots like Alison, Ana and Julie for your travels. They get used to you just like any other chatbot, but they give you specific information about travel that is filtered from Internet searches. You avoid getting information that has nothing to do with travel, and you get answers that pertain to your trip specifically.

By igu on January 28, 2018 | Travelling